At SureLink AI, we prioritize transparency so customers can use our AI models effectively and responsibly. While SureLink AI uses a state-of-the-art open-source large language model, it has technical and functional constraints that must be understood before use in production workflows.
Functional Limitations
Accuracy & Reliability
- May produce plausible but factually incorrect outputs (“hallucinations”).
- Does not fact-check or validate against real-time data sources.
- Not suitable as a sole authority for legal, medical, or financial decisions.
Context & Reasoning
- Limited ability to maintain a very long conversational history. It is suggested to start a new chat when switching topics.
- Can lose track of details in multi-turn reasoning tasks.
- Struggles with complex logic, advanced math, or multi-step proofs.
Domain Knowledge
- Generalist training, not specialized in regulated industries (healthcare, law, finance).
- May misunderstand industry jargon or fast-changing information.
Language & Bias
- Best performance in English; reduced fluency in other languages.
- Inherits biases from training data; outputs require human oversight.
Technical Constraints (Subject to change based on model updates)
Model Size
120 billion parameters
Max Context Length
~4,096 tokens (≈ 3,000–3,500 words)
Input/Output Limits
Practical prompts limited to ~8k characters for reliable performance
Throughput
~15–30 tokens/second (varies by hardware & deployment)
Batch Processing
Limited parallelism—scales poorly without optimized infrastructure
Knowledge Cutoff
Model trained on data available up to its last training window, June 2024; does not self-update
Best Practices
- Use human-in-the-loop validation for sensitive or critical outputs.
- Deploy via SureLink AI’s secure infrastructure to control compliance and performance.
- Treat SureLink AI as a copilot, not a decision-maker.
SureLink AI equips businesses with the infrastructure and guardrails to use models responsibly, securely, and effectively.
For additional guidance on performance tuning and secure deployment, contact your SureLink AI representative at support@surelink.com.
